In short: we collect only what we need to counsel, teach and support you; we never sell your data; and you can ask us to access, correct or delete it at any time.

Who We Are

This Privacy Policy explains how Now Upskill Education, operating as Upskill Now ("we", "us", "our"), collects, uses, shares and protects personal data when you visit www.upskillnow.in, submit an enquiry, attend counselling or enrol in our online or classroom courses.

We process personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and rules made under them.

Information We Collect

Contact details — name, email address, mobile number and city, when you fill a form, call, WhatsApp or email us.
Enrolment details — course, batch and mode preference, educational and professional background, and details needed for certificates.
Payment information — fee and transaction records. Card and bank details are processed by our payment partners; we do not store full card numbers.
Learning records — attendance, assignments, projects, assessments and feedback.
Communications — messages you send us and our replies.
Usage data — pages visited, device and browser type, approximate location and referral source, collected through cookies and analytics tools.

How We Use Your Information

To respond to enquiries and provide free career counselling;
To enrol you, run classes, share material and recordings, and issue certificates;
To process fees, EMIs and receipts;
To provide internship and placement assistance — including sharing your resume and profile with prospective employers with your consent;
To send batch updates, schedule changes and important service messages;
To send information about new courses, events and offers where you have agreed — you can opt out at any time;
To improve our courses and website, prevent fraud and meet legal obligations.

Consent & Legal Basis

We process your personal data on the basis of your consent (for example when you submit a form) or for legitimate uses permitted by law, such as providing a course you enrolled in, completing a payment or complying with a legal requirement. You may withdraw consent at any time; this will not affect processing already carried out, but may mean we can no longer provide certain Services.

We never sell your personal data. We share it only as needed with:

payment gateways and banks that process fees;
hosting, email, CRM, communication (e.g. WhatsApp) and analytics providers that help us run our Services;
hiring partners and employers, for placement assistance, with your consent;
examination bodies, where you ask us to help you register for an exam;
authorities, when required by law or to protect our legal rights.

These parties may only use your data to provide services to us and must keep it secure.

Cookies & Analytics

We use essential cookies to make the Site work and analytics cookies to understand how it is used. You can block or delete cookies in your browser settings; some features may not work as intended without them.

Data Security & Retention

We use reasonable technical and organisational safeguards — including HTTPS encryption and access controls — to protect your data. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

We keep personal data only as long as needed for the purposes above: enquiry data generally up to 24 months after last contact, and student records for as long as required to verify certificates and meet legal, tax and accounting obligations.

Your Rights

Subject to applicable law, you can:

access a summary of the personal data we hold about you;
correct, complete or update inaccurate data;
request erasure of data no longer needed;
withdraw consent and opt out of marketing messages;
nominate another person to exercise your rights in case of death or incapacity;
raise a grievance with us and, if unresolved, with the Data Protection Board of India.

To exercise these rights, email connect@upskillnow.in. We will respond within a reasonable time and as required by law.

Children

Our Services are intended for learners aged 18 and above. Where a learner is under 18, we process their data only with verifiable consent from a parent or legal guardian.

Grievance Officer

For any privacy question or complaint, contact our Grievance Officer:

Grievance Officer, Now Upskill Education (Upskill Now)
Email: connect@upskillnow.in
Phone: +91 99998 48160
Address: A-3, Third Floor, Rajouri Garden, New Delhi – 110027

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above shows the latest version, and we will notify enrolled learners of significant changes by email or WhatsApp.

Privacy Policy